What is the key to success in managing small and micro businesses?
Why Small and Micro business? Because if the business has been great, or has become a corporation, administration and finance has been arranged properly. Even the staff has had a truly professional in his field. As we know, in general, small and micro businesses, still managed in a simple, sometimes even employees come from their own families, who are often not paid.
From the various experiences in dealing with Small and Micro businesses, and from various readings, it is actually the key to success in managing small and micro businesses, among others, consists of:
a. Management Commitment and Worker
Commitment Management or the owner and manager with the workers’ effort is very important. Management commitment will encourage improvements in the work culture is more solid, and the discipline to produce better performance. While the commitment of workers, very important because it creates a sense of belonging. Internal training of workers is also needed, in order to have the ability to sell and relate to clients.
b. Systems and Procedures
No matter how simple, still required the presence of a system and procedures, so that everyone working in the organization know and understand what to do, and why it should be done, and what the risks if the procedure is not adhered to. In Small and micro businesses, which in general is the community environment that still has a social system and uphold the values, the business ethics, solidarity, and commitment to the promise is still upheld.
c. Continuing education
The management of a successful business depends on the management and workers who manage it. Micro and Small Business will be developed, if management does not ignore the internal training for its workers, so that when the business grew, the ability of support workers have been prepared. Many failures occur, because the business is not ready at the time of growing businesses.
d. Appreciation to Human Resources
Because some workers generally come from labor with no education background is too high, or are related relatives, business sometimes forget tribute to this Human Resources. Clients or customers of small and micro businesses generally do not require excessive service, but they are hoping to get a sense of comfort when he came as a consumer, and felt came to a place a friend or friends. And consumers will be happy if the service has a long and well known, so the labor needed to survive in the long term, and in order to survive long, the workers had had the satisfaction in work. In general, workers who have the satisfaction of work is capable of a relationship with the client well.
After a successful and growing business will increase, businessmen need to be prepared since long ago, training for workers and business administration are arranged neatly, making it easier for businessmen to evaluate how far the company has been running, and what areas could be improved for the consumer tastes . Without administration neat, business will be difficult to detect when things happen that are not recorded, which will be a wedge to increase the business.
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